I work for a government and want to set up CityGrows for permitting, licensing, or internal workflows

Stephen Corwin avatar Catherine Geanuracos avatar
38 articles in this collection
Written by Stephen Corwin and Catherine Geanuracos
Setting up Online forms and getting information into your workflow

How do I set up an online form on CityGrows, and what kind of information can I collect?

How to set up Collect Information steps to data from an applicant or an admin into a workflow using different field types
Stephen Corwin avatar
Written by Stephen Corwin
Updated over a week ago

How can you automatically show/ hide questions based on information entered in a process?

Use our logic feature to conditionally show/ hide sections on your forms ( Collect Information steps)
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago

How do I require a signature from an applicant or reviewer?

Gathering signatures from applicants and reviewers within CityGrows is easy
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago

Can I pre-fill or suggest a likely answer on a form?

How to create a default value for any field to use in formulas or to make form completion easy for your applicants
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago

How do I give applicants a detailed overview of a workflow, guidelines, and requirements, or show a waiting period?

Learn how to use the Basic step type in your workflow setup
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago

How can I made sure that a specific staff member completes certain steps of a workflow?

Learn how to use the "Assign someone" step to allocate internal responsibility and see (or change) who is assigned to a specific process
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago

How can I make sure that the information in a step isn't altered after it's been submitted?

Setting the Lock On Complete Option on your workflows
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago

How can I require that one or more staff members (case managers, inspectors, or other admins) complete one or more forms (Collect Info steps) as part of a workflow?

How the "Assign Someone" step type and Assignment status in the menu work for data collection by Team members within a workflow
Stephen Corwin avatar
Written by Stephen Corwin
Updated over a week ago

How can I allow applicants to send out a survey and collect data from multiple people as part of a workflow?

Learn about the CityGrows Survey step and how to use it to collect survey data within each process in a workflow
Stephen Corwin avatar
Written by Stephen Corwin
Updated over a week ago

Will CityGrows automatically skip steps that are conditionally empty?

The Autoadvance feature allows processes to skip steps that are only required for some applicants
Catherine Geanuracos avatar
Written by Catherine Geanuracos
Updated over a week ago