CityGrows has built-in Open Data features to make it easier for governments to share information about their operations with the public. (Learn more about why we support Open Data.) We allow anyone to see Stats about the workflows on CityGrows - for example, how many processes were started, completed, and halted, and about how long a workflow takes to complete on our Stats pages.
Additionally, the public can search for specific information as part of a workflow. For example, someone could search for all in-process building permits on their street, or a business could check to see if their preferred business name was already taken in their county.
Public Data Search is an optional feature that governments can enable on any of their workflows. If it's turned on, the Public Data Search option appears on the Start page.
There are two search options: Exact Match returns only results that include the exact text entered. For example, there's only one record found if we enter a specific business name on this workflow.
The other search option is "Contains" for a less exact, more "fuzzy" search.
On the same workflow, if we enter just the term "Sierra" and select Contains as the search option, we get many more results.
Please note that the only data that is searchable are the fields with Open Data toggled on for your workflow. Be sure to check that you have the settings you think make sense for your workflow configured correctly. Many governments turn on Open Data where possible, but turn it off for personal data like phone numbers and emails of applicants. It's up to you!