CityGrows allows you to assign a numeric value to each answer to a multiple choice question on one of our Collect Information steps. Then you can use that number in a formula to calculate a fee or other number value. It's easier for applicants to respond to a text multiple choice or checkbox answer, and then CityGrows can plug an associated number into a formula based on that answer. This can really make calculating fees and payments easier and ensure that applicants are paying the correct fees.
Here's a video to show you how it works:
Next to any multiple choice answer, you'll see the option to "Set Formula Values."
Clicking on the "Set Formula Values" link opens up an additional data entry option where you can associate a specific numerical value with each answer. For example, in this case a town charges a different permit application fee based on the type of construction being permitted. The applicant can simply pick the correct permit category, and (assuming that a formula has been set up to calculate the fee) the correct fee will be automatically calculated and can be included in a later Payment step.
Once values have been associated with each answer, it's easy to view and change them if necessary.
You can opt to make one multiple choice or checkbox answer the Default value that will display to all applicants, You might choose to use this feature if one answer is much more common than others. (Add a default value by clicking on Advanced Settings on any field type.)
To use values from optional or conditional multiple choice fields in a formula, the field must have a default value selected.
This feature allows your dog licenses, building permits, and any other workflow where a payment amount is determined based on a checkbox or multiple choice answer to be easily and automatically calculated.