You may sometimes want to print out a record of an individual application that's been submitted into your system. With CityGrows there's not really a need to keep a paper record, because City staff can see the status of an application or permit at any time. We keep multiple copies of our database as backups, and remember if someone else needs to access data on applications on the CityGrows platform, they can either use the open data tools or you can add them as an additional user (there's no additional cost for having more of your team on the system).

Sometimes, though, people still want to print out a record of a completed application or permit. Once an application has been completed it's very easy. If you sign in to CityGrows and open the application (from your dashboard, click on the application you want to print), if it's completed the first thing you'll see will be a screen that looks like this, with a big "Download your document" link in the middle. Once it's downloaded, you can print, email, or save it.

If the application is still in process you can still access a PDF download. First, go to the Menu section at the upper right of the screen.

Once you open the Menu, you'll see the Download PDF option about halfway down on the right side.


From there, you can download the PDF version of the application in process.

All PDF downloads include the following information:

  • Government name and logo
  • Name of process (Application type)
  • Status (Active, Completed, Halted)
  • Information about who launched the application and when it was launched.

Other information from the process is included or removed at the discretion of the government that set up the process.  If you want to edit the settings, that can be done from the template editing page.  If you're not the process admin, talk to the person who set up the process if you think the printout settings should be changed.

CityGrows helps governments be more efficient and environmentally responsible by moving operations off of paper and online. But sometimes, you still need to print something out :-)

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