Whether you are an individual or business applying for a permit or license, you may sometimes want to print out a record of an individual application. Many governments have transitioned to using the PDF/ printout from CityGrows as the official record of a completed process. Many of our government encourage you to print your business license and display it onsite, or bring a printed version of your special event permit to your event (even though either you or a government employee could show the valid permit on their phone any time).  

More and more, instead of the government printing and mailing you a copy of a permit, you may be directed to print your own permit as soon as it's completed and approved. And even for a process where you're not required to display a paper record of a permit, you still might want to print out a record of your process.

Once an application has been completed it's very easy to access a PDF for printing. If you sign in to CityGrows and open the application (from your dashboard, click on the application you want to print), if it's completed the first thing you'll see will be a screen that looks like this, with a big "Download your document" link in the middle. Once it's downloaded, you can print, email, or save it.

If the application is still in process you can still access a PDF download. First, go to the Menu section at the upper right of the screen.

Once you open the Menu, you'll see the Document option.

From there, you can download the PDF version of the application in process and you'll be able to see whether the Document (Output) has been Issued or is not yet Issued/ still in process.

All standard CityGrows PDF downloads include the following information:

  • Government name and logo

  • Name of process (Application type)

  • Status (Active, Completed, Halted)

  • Information about who launched the application and when it was launched.

Other information from the process is included or removed at the discretion of the government that set up the workflow.

Additionally, some governments use a custom PDF export so that the document conforms to their existing format and may have a very specific format.

CityGrows helps governments be more efficient and environmentally responsible by moving operations off of paper and online. But sometimes, you still need to print something out :-)

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